FAQ | Buttercups Uniforms Ltd

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FAQ

Our showroom in Deansgrange is open Monday to Friday 8.30am – 5pm. We close for lunch from 1pm-2pm.

Update June 2020: Open for pre booked appointments only.

Absolutely, we love to meet our customers face to face and help you with your uniform requirements. Our showroom in Deansgrange, Co. Dublin, is open Monday to Friday 8.30am - 1pm and 2pm - 5pm.


Update June 2020: Currently your are required to make an appointment to visit the showroom. Kindly wear a face mask to the appointment and follow advised safety precautions.

We also ask that you advise us when you are booking your appointment of what styles you would like to see. Appointments must be limited to 15-20 minutes. We appreciate your cooperation at this time.


Address:

Suite 401, Kefron House,

Deansgrange Business Park,

Deansgrange,

County Dublin,

A94 P9F5, Ireland

Updated 16-07-20: Yes, you can still visit us but to protect both our wonderful customers and team your visit will be a little bit different.


Here are some of the changes we have made:

-We currently require you to pre book an appointment before visiting our showroom

-Regular cleaning of all frequently touched surfaces and items is being completed

-We aim to reduce the number of garments tried on

-Any garments tried on and not bought will be sanitised and be put aside for 24 hours

-Team members will be wearing face masks and follow hygiene procedures


We ask that you help us protect one another by following the below advise

-It is mandatory to wear a facemask to your appointment

-Please sanitise your hands at the sanitisation station as you enter the showroom

-Limit the time spent in the showroom to 15 minutes

-Take a look online before you arrange your appointment and let us know what styles and sizes you are interested in

-We ask that you use card payment where possible

-Due to the size of the showroom we ask that a maximum of 2 people attend each appointment

-If you are a college student please have your form filled out before arrival

We truly appreciate your cooperation at this time.

Most of our styles are stocked in size 06 - 24, but we do offer some styles up to a size 30.

If you are looking for 26 - 30 and don't see something suitable on our website please give our customer care team a call for assistance on +353 1 219 0215 or UK Low-Call number: 0844 9100 865

Our uniforms are cut to standard, high-street sizing. Some styles are tighter fitting than others. Our Design and Fit sections for each style will guide you according to the fit and sizing of that's product.

See our Sizing Guide for more information.

We use four quality fabrics here in Buttercups. When you click on a product, check the fabric and care section to find out more about the fabric of the garment.

Read more on our Fabrics.

You can place an order through our secure online website.

Alternatively, you can email us on info@buttercupsuniforms.com or call on +353 1 219 0215 or UK Low-Call number: 0844 9100 865; Monday to Friday 08.30am to 1pm and 2pm to 5pm.

This depends on the progress of your order. Please call our customer care team on on +353 1 219 0215 or UK Low-Call number: 0844 9100 865 and they will amend the order for you if possible.

We ship worldwide! For more information, see the Delivery Information section.

Where all garments ordered are in-stock items the order will be delivered within 2-3 working days in Ireland and 3-7 working days in UK & 5-9 working days in Europe. International orders are delivered within 7-10 working days. For all other stock or bulk orders, please allow 2-5 weeks, the customer service team will email to advise an expected due date within 48 hours of receiving your order.

For further information please see our Delivery Information section.

If you placed your order through the website we will send you an email once your order has been dispatched. Delivery in Ireland is 1-2 days from the time your order is dispatched. Delivery in the UK is 4-5 days from the time your order is dispatched.


If your order to the UK is urgent please call our in 0844 9100 865; for an additional charge we can organise a next day delivery service. Next day delivery orders are pending stock levels and must be placed and paid for by 12 noon.

Uniforms may be returned for an exchange or refund within 21 days of receipt. Items that have been worn / washed / embroidered may not be returned. Please be advised that we are not responsible for return postage. For your own security, we recommend that parcels be posted using recorded delivery.

Find out more in our Returns and Exchanges section.

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