Returns & Exchanges

Uniforms may be returned for an exchange or refund within 30 days of receipt of your order. Items that have been worn / washed / embroidered / custom made may not be returned.

Please be advised that we are not responsible for return postage. For your own security, we recommend that parcels be posted using recorded delivery. We regret we are unable to accept liability for goods lost in transit back to us.

Items bought in the Clearance section can be returned for exchange but cannot be refunded.

1. Download the returns form > RETURNS FORM

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2. Please fill out all details requested on the form, including the product code, size, colour, reason for return and quantity of the items you want to return to us.
   

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3. Please tick the refund box if you require a refund with no exchange.

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4. Please give details of what you would like in exchange and make sure to include a contact number in case any clarification is required.

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5. We recommend returning your parcel through dpd.ie/returns as this will track your parcel until it reaches us. A label can be printed for €5.95 and parcel dropped at a DPD pickup point. Exchange shipping fees must be paid by the customer.

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6. If you have any queries or need any further assistance, please call 01 219 0215

1. Download the UK returns form > UK RETURNS FORM

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2. Please fill out all details requested on the form, including the product code, size, colour, reason for return and quantity of the items you want to return to us.
   

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3. Please tick the refund box if you require a refund with no exchange.

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4. Please give details of what you would like in exchange and make sure to include a contact number in case any clarification is required.

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5. Please post the items back to us at your own cost, and by your own method of choice; your exchange or refund will be processed once received.

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6. Our UK returns address is:
   
   Buttercups Uniforms,
   6 Margaret Street,
   Newry,
   Co. Down,
   BT34 1DF

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7. If these steps are not completed correctly, delivery to us may be unsuccessful.
   Please be advised that we are not responsible for return postage.

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8. For your own security, we recommend that parcels be posted using recorded delivery. We regret we are unable to accept liability for goods lost in transit back to us.

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9. If you have any queries or need any further assistance, please call us on Low-Call: 0844 9100 865

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1. Download the returns form > RETURNS FORM

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2. Please fill out all details requested on the form, including the product code, size, colour, reason for return and quantity of the items you want to return to us.
   

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3. Please tick the refund box if you require a refund with no exchange.

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4. Please give details of what you would like in exchange and make sure to include a contact number in case any clarification is required.

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5. Please post the items back to us at your own cost, and by your own method of choice; your exchange or refund will be processed once received.

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6. If you have any queries or need any further assistance, please call +353 1 219 0215

1. If you return your item to us later than 28 days from receipt of your order.

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2. If your items are dirty or damaged from your personal use.

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3. If your items are custom made, embroidered or are clearance items.

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In the unlikely event that an item is returned to us in any of the above conditions we will advise you. If you want these items returned to you, we will request that you cover the delivery cost.

Returns Address:

Buttercups Uniforms,

Suite 401, Kefron House,

Deansgrange Business Park,

Deansgrange,

Co' Dublin, A94 P9F5, Ireland.

UK Returns Address:

Buttercups Uniforms,

6 Margaret Street,

Newry,

Co. Down,

BT34 1DF.