Terms & Conditions – Buttercups Uniforms Ltd

Terms & Conditions

Please read our terms and conditions carefully before placing your order.


Orders may be made by phone, post, email or through our website. If ordering special items by phone, follow up written confirmation is also required. All orders received through our website will receive a confirmation of order. This will normally be sent by email. Please note that you must receive this confirmation before order processing begins.


We accept payment by credit/debit card. Garments will not be dispatched until FULL PAYMENT is received. Prices are subject to VAT and VAT charges.


Items in stock are dispatched within 2 days of receipt of order (excluding orders with embroidery which can take 10 working days after approval is received). We send out all orders only when all items are in stock to help reduce our carbon footprint and to prevent waste from excess packaging. In-stock items are delivered within 2-3 working days in Ireland & 3-7 working days in UK & Europe. International orders are delivered within 7-10 working days. For all other stock, special or bulk orders, please allow 2-4 weeks. Please contact our office for information on stock levels. Parcels require a signature on delivery.


Ireland (plus VAT):

  • €5.95 For orders with a net value below €500 placed through the website.

  • €7.95 For orders with a net value above €500 placed through the website.

UK & Northern Ireland (plus VAT):

  • £5.95 For orders with a net value below £135.00 placed through the website.

  • £11.95 For orders with a net value between £135 and £300 placed through the website.

  • £17.95 For orders with a net value above £300 placed through the website.

Europe & the rest of the world:

Postage rates may differ for overseas orders or remote area deliveries and will be advised on receipt of orders. A flat rate will be applied at the checkout on the website, our customer care team will contact you if any further balance is due.

Please note that the price and delivery cost of the product does not include any customs charges that may be applied to deliveries outside of Europe and the UK. If you are required to pay customs charges the courier company will notify you and you will be liable for the charges. Rules vary from country to country, please check your country laws for details of any import charges or duties the may be payable.


Some buttons and fabric are subject to availability. If substitute buttons or fabric are used they will be of similar style and quality. Buttercups Uniforms reserve the right to amend design details and garment colours.


Minimum charge €6.45/£6.45/$7.45US/$10.45AU per item – see order form for lettering available. Lettering will be positioned on the left hand side of garment unless otherwise requested. The JPEG Logo set up cost is €50 / £50. Once a specialised logo has begun the set up process, there will be no refund on this set up charge. Generally JPEG logo set up takes 4-5 working days. In certain situations, this may take up to 7 working days.


All prices exclude VAT, postage and packing. VAT of 23% in Ireland & 20% for UK customers can be applied. European customers will be required to pay your local VAT rate unless a valid VAT number is provided and is verified by our customer service team. Buttercups Uniforms reserve the right to amend prices without notice.


Uniforms may be returned for an exchange or refund within 21 days of receipt of your order. Items that have been worn / washed / embroidered / custom made may not be returned. Please be advised that we are not responsible for return postage. For your own security, we recommend that parcels be posted using recorded delivery. We regret we are unable to accept liability for goods lost in transit back to us.

it is important to note that certain items may not be exchanged or refunded:

  1. If you return your item to us later than 21 days from receipt of your order.

  2. If your items are dirty or damaged from your personal use.

  3. If your items are custom made, embroidered or are clearance items.

College orders do not qualify for exchange or refund.


Buttercups garments are distinctive and all designs shown in this catalogue are subject to copyright and must not be copied. Buttercups Uniforms Ireland Limited will take legal action to assert ownership of copyright against any parties if it is believed that a breach of its intellectual property has taken place.

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