How do I return goods from the UK?

How do I return goods from the UK?

  1. Download the UK returns form > UK RETURNS FORM

  2. Please fill out all details requested on the form, including the product code, size, colour, reason for return and quantity of the items you want to return to us.

  3. Please tick the refund box if you require a refund with no exchange.

  4. Please give details of what you would like in exchange and make sure to include a contact number in case any clarification is required.

  5. Please post the items back to us at your own cost, and by your own method of choice; your exchange or refund will be processed once received. Exchange shipping fees must be paid by the customer.

  6. Our UK returns address is:

    Buttercups Uniforms,
    6 Margaret Street,
    Co. Down,
    BT34 1DF

  7. If these steps are not completed correctly, delivery to us may be unsuccessful.
    Please be advised that we are not responsible for return postage.

  8. For your own security, we recommend that parcels be posted using recorded delivery. We regret we are unable to accept liability for goods lost in transit back to us.

  9. If you have any queries or need any further assistance, please call us on Low-Call: 0844 9100 865

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